“I was furious…”
“Did you get a chance to see this?”
“I almost forgot to tell you!”
I’ve seen an uptick recently in flat-out clickbait subject lines like these. And by “clickbait,” I mean subject lines that have little (or nothing) to do with the actual content of the email. They are simply tacked on as an afterthought, and could work just as well with any other content.
But what’s the problem? The more the merrier, right? People can’t read your message unless they click on it, and if a subject line gets them to click, then it’s done its job.
Perhaps. But like salt, curiosity rarely makes a filling meal on its own. That’s not my conclusion. Instead, it comes from one of the greatest copywriters of the last century, John Caples, who wrote about headlines:
“Avoid headlines that merely provoke curiosity. Curiosity combined with news or self-interest is an excellent aid to the pulling power of your headline, but curiosity by itself is seldom enough. This fundamental rule is violated more often than any other.”
And then then we get to the very other extreme. You might call this “the fewer the merrier.” It’s an idea promoted by the likes of marketing expert Travis Sago, who has made himself and his clients millions of dollars, often solely through email. Travis advises that you “write your subject lines like you have to pay for every open.”
So what to do? Who’s right?
Well, I think there’s actually no single right answer. There might be situations where clickbait headlines (“Whoa!”) make sense and make sales. Cold emails to businesses might be one example. Personally, I don’t like these kinds of subject lines, but that’s just a matter of artisanal pride.
I also think that if you’re looking to play the long game with your marketing, meaning you want an ongoing relationship with your readers, then it makes sense not to piss those readers off. Will they click on your email and feel like they’ve been scammed into reading something irrelevant? Then maybe it’s time to consider making your subject line less clickbaity, more transparent, and more specific.