Edward Bernays

How to get a piano to sell itself

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Pianos are bulky, expensive, and almost impossible to use.

As a result, it’s hard to sell a piano, if you have to be the one selling it.

On the other hand, it’s easy to get a piano to sell itself. Here’s a straightforward 9-step process to do so, recommended by an expert on the matter:

1. Start with a fundamental human instinct (eg. “building a home”)

2. Tie that into a new habit or convention that serves your ultimate goal (eg. “every refined home has a music room”)

3. Organize an exhibition of music rooms designed by well-known decorators

4. Put on a gala event to create dramatic interest in the exhibit from step 3, and invite key people who influence public opinion and habits, such as a famous violinist, a popular artist, and a society leader

5. Publicize this event and these associated people through various media

6. For an even easier time, also convince influential architects to introduce music rooms into their new architectural plans

7. If successful with step 6, publicize these influential architects and their new plans through various media

8. Wait a little bit while this percolates through society, and music rooms become a thing that everybody has to have

9. Sit inside your piano shop and welcome men and women as they file in and say, “Please sell me a piano? I have this empty music room I need to fill.”

After reading this straightforward 9-step process, maybe you say:

“Thank God I don’t sell pianos! I’ll go sell my thing right now, and I’ll go do it directly, without your straightforward 9-step process.”

Of course. Do as you think is right. All I was really aiming to do is to share the following idea:

It can be very valuable to create circumstances that channel natural emotional currents into demand.

Creating such circumstances is something you can do regardless of what you sell, whether that’s your own courses… your copywriting services… or even physical products.

You can create the right new circumstances right now. Over time, you can get people to change their own minds, to demand what you have, and even to reach out and ask you for it.

I gave you the general recipe for how to do it above.

As for how to put that recipe in action, in your particular business, selling your particular offer, I’ve actually prepared a training all about that. You can find it here:

https://bejakovic.com/mve/

Edward Bernays, Dana White, and possibly you

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The UFC is one of the two sports promotions I follow. And so I know that earlier this week, UFC president Dana White teased potential fights that will happen next April at UFC 300, a milestone number for the monthly MMA event.

White says that UFC 300 will make fight fans “lose their minds” because of the caliber of the fights he will organize.

That’s the kind of problem the UFC faces these days: coming up with bigger and more exciting fights, and figuring out where to bury all the cash that these fights produce.

Today, the UFC is by far the dominant player in the sport of MMA.

​​The company is worth an estimated $12 billion.

But back in 2005, the UFC, already a decade old at the time, looked like it might have to fold.

They’d had a few successful fights that did well on pay-per-view. And yet, financially, the UFC was not successful or sustainable as a business. It looked like the company would go bankrupt if it had just one or two more lackluster events.

So how did we get from near-bankrupcy at UFC 50… to a $12 billion valuation at UFC 300?

I’ll tell ya. But before I give you the answer, it’s worth thinking about what you yourself — as a marketer, or a business owner — might do in the situation that the UFC was in back in 2005.

Would you run ads on TV hyping up upcoming PPV fights?

Would you send direct mail to subscribers of martial arts magazines, and try to sell recordings of your previous events?

Would you hire celebrities to come sit cageside to build up public interest?

None of those were what saved the UFC from ruin.

Instead, the owners of the UFC did something clever.

They didn’t try to sell their core product at all. Instead, they created a second product, and they promoted and sold that.

Specifically, they created a reality TV show, called The Ultimate Fighter. It showed a bunch of guys, living together in a house, training and bickering and competing with each other for the right to get a six-figure contract for the regular UFC promotion.

The show was a huge success. It drew lots of viewers. It became profitable in itself. It converted many of those new viewers into PPV customers.

The Ultimate Fighter saved the UFC. And then next year, with the next season, The Ultimate Fighter did it all over again.

Now, you are probably nowhere close to bankruptcy. But the point still stands:

You can tap into a popular format or medium. You can use that popular format or medium create a new offer that’s easy to promote… easy to sell… keeps people in the loop… builds your standing and reach… warms prospects up to your main business… and keeps them engaged even after they buy your core offer.

It’s a proven playbook to get traffic, conversion, and retention all in one.

Edward Bernays did it a hundred years ago.

Dana White did it 20 years ago.

You can do it today.

Now, if you’ve been reading these emails for a while, then you can probably guess the popular format or medium I would recommend for all of the above:

An email newsletter.

Odds are, if you’re reading my emails, and if you have a successful business, then you already have your own email newsletter.

But if you don’t, and you would like to, then hit reply. Because as of today, I’m offering a done-for-you newsletter service.

I will have more to say about it in my email tomorrow. But if you want to talk about it now, then hit reply, tell me who you are and what your business is, and we can take it from there.

How Edward Bernays manipulated me, and how he might do it again

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I once wrote an email with the subject line, “How I manipulated you, and how I might do it again.”

​​That email was all about the strategic use of inflammatory words — like “manipulated” — to get people reading stuff they might not read otherwise.

Well, Edward Bernays manipulated me, and I guess he manipulated millions of other people, too.

Right now, I’m reading Bernays’s book Propaganda. It’s been in print for the past 100 years, and it’s still discussed today, though I suspect few people who discuss it have ever read it.

Why do people know and discuss Propaganda? Because of that title. Propaganda. It’s like manipulated. On the one hand repulsive, on the other hand fascinating.

Imagine that Bernays had titled his book Public Relations — which is really what his book is about. Would we be talking about it today, much less reading it?

The answer is no. The proof is that Bernays did in fact write a book called Public Relations. Result?

Propaganda: 2,700+ reviews on Amazon
Public Relations: 74 reviews on Amazon — and I bet most of those only came via Bernays’s Propaganda fame

All that’s to say, hooks matter. And unless you hook someone right away, then all the other thousands of words you might have written won’t matter much.

But you knew that. It’s the oldest bit of advice traded around the copywriting bonfire.

What you might not know is how to write a great hook. How to make it sensational and inflammatory — propaganda for the rest of what you have to say.

About that. As Daniel Throssell wrote recently:

​The skill of coming up with a great hook, and the skill of making it sensational, are almost exactly the same as a tiny, mechanical, supposedly “niche” copywriting skill you probably do not yet possess.

​​But it’s a skill you can find out more about, and even acquire quickly, via the following page:

https://bejakovic.com/cr/

Djokovic propaganda cliches

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Last night, tennis player Novak Djokovic won the US Open, one of the four major tournaments of the year.

It’s Djokovic’s third win at a major this year and the 24th in his career. This ties him with Margaret Court for most majors won (men or women), and moves him two ahead of his rival Rafael Nadal (22 majors) and four ahead of former rival Roger Federer (20 majors).

I didn’t watch Djokovic win last night. But I read a New York Times article about it this morning. The article said this:

“The nearly 24,000 spectators welcomed him with a massive roar, then showered him with the biggest one when Medvedev dumped a shot into the net to give Djokovic the title…”

That’s new. The last time I wrote about Djokovic was January 2022, when he was detained and then deported from Australia, among general controversy and much hate and contempt world-wide.

I had an entire email back then on why Djokovic was hated so much over the years. He was called a malingerer early in his career… a new-age kook in the mid 2010s… and a dangerous anti-vaxxer over the past few years.

And yet, like the New York Times says, now he’s loved. He’s routinely called a “mental giant” and “undisputed GOAT.”

But I come here not to praise Djoko, nor to bury him.

I simply thought the reaction of the US Open crowd was a great illustration of something interesting that I read in a 100-year old book last night, about the psychology of masses, as opposed to the psychology of individuals:

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The group mind does not think in the strict sense of the word. In place of thoughts it has impulses, habits, and emotions. [When the group mind does have to think for itself,] it does so by means of cliches, pat words or images, which stand for a whole group of ideas or experiences.

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That 100-year-old book is Propaganda, by Edward Bernays.

You might have heard of Bernays as the father of public relations.

The entire point of his book, as far as I can see, is that PR is important… that you can’t leave it to chance… and that there are strategies and tactics that allow you to take PR (or propaganda, if you choose) into your own hands.

One such tactic is tacking on a cliche, a simplified and simplistic tag, onto yourself, or even better, onto the alternatives your audience might have to you.

But on to business.

If you haven’t yet checked out my Copy Riddles course, consider doing so.

Copy Riddles is nothing like the many “water off a duck’s back” copywriting courses out there, which tell you stuff that goes in one ear and out the other.

Instead, Copy Riddles gets you writing actual copy, practicing, getting feedback, getting better, day after day, through a gamified process that’s actually fun and enjoyable.

For more info on how this process works:

https://bejakovic.com/cr/