Persuasion

The other way to persuade

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Let me ask you a personal question or three:

Are you very politically conservative?

Do you care passionately about the fate of the planet and about climate change?

Were you out in the streets last night, partying after the Toronto Raptors won the NBA championship?

If you said “yes” to any of the above questions, then I believe you’ve got a leg up in the copywriting, marketing, and persuasion game.

Here’s why.

Dan Kennedy, possibly the most influential educator when it comes to direct marketing, once shared his four guiding principles for writing direct response copy. The one that’s relevant for us right now is:

“Great direct response copy makes people identify themselves as one or the other.”

In this way of looking at the world, there are two ways to persuade. One is based on self-interest — that’s 95% of “How to write copy” guides will tell you. But there’s another way. And it’s to appeal to somebody’s identity.

As Dan puts it, “they tell you the identification, and you tell them the behavior.”

This can be overt, such as, “If you’re politically conservative, then you should be outraged at the state of illegal immigration in this country.”

It can also be more subtle. Such as, “Choosy moms choose JIF.”

Now, I hope if you dig around in your brain right now, you will find at least one or two strong “self-identifications.”

Maybe that’s an alignment with an outside group, like a party or a cause or a team.

But it might also be the kind of person you strongly feel that you are (for example, a good mom).

Once you find this self-identification in yourself, start observing your own feelings, your own behaviors and attitudes when it comes to protecting and cherishing that identity.

Bottle all that up.

And use that insight and experience to become a superhuman marketer, persuader, or copywriter, by talking to other people’s self-identifications.

You will have a new and powerful arrow in your quiver — which the majority of your competition won’t even know about.

And you don’t even have to do much to attain it besides what you already love to do.

As for me, I’ve been working lately with some choosy owners of online businesses. They’re trying to build up a stockpile of copy assets that get their prospects to buy, and their customers to buy more.

I’ve also heard from other business owners who are in the same position, but who aren’t working with me yet. And you know what they did? They wrote me an email to talk to me and see if I could also help them grow their business.

One half of “mad genius”

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On the morning of February 4, 1912, a mustachioed Austrian by the name of Franz Reichelt climbed up to the first stage of the Eiffel Tower.

Reichelt was a tailor by trade, but he was up there on the viewing platform as a groundbreaking inventor.

In fact, he wore his invention — a large padded suit, which contained a parachute.

Reichelt’s initial tests with dummies had been successful. However, he was unable to reproduce those early successes.

As a result, he became convinced that he needed a greater height for his parachute to open.

So he got permission from the Paris authorities for a test from the Eiffel Tower, claiming that he would only drop a dummy or two.

Reichelt’s real plan, however, was to toss himself off the tower to dramatically prove his invention was sound.

The morning was of February 4 was cold, with temperatures around freezing. A short film taken of the event showed Reichelt’s breath in a fog as he climbed up on a table and a stool, and put his foot on the railing of the viewing deck.

He stood there rigidly, leaning forward bit by bit, apparently willing himself to take the decisive leap. This hesitation went on for about 40 seconds.

And then he did it.

He pushed off from the railing, stepped into empty space, and jumped down from the tower.

A second film, shot from ground level, showed the parachute wrapping around Reichelt as he fell for a few seconds, before hitting the ground in what appeared to be a cloud of dust.

Reichelt’s parachute design did not prove successful.

He did not survive the drop from the Eiffel Tower.

In fact, he made a 6-inch dent in the turf below as he slammed to his death. He was gathered up, taken to the hospital, and pronounced a fatality, an inventor killed by his own invention.

It’s a morbid story.

But I don’t bring it up to illustrate the folly of chasing your dreams at any price (though I think that’s a good lesson in today’s go-go society).

Instead, I want to point out why somebody would basically wrap himself in a bunch of bed sheets and jump to his death, even though small, safe tests with dummies didn’t give him much reason to believe he would survive.

The Paris newspaper Le Gaulois claimed that it was because only half the term “mad genius” applied to Reichelt.

But maybe it wasn’t even one half.

Because according to his friends, Reichelt felt pressured to make a dramatic demonstration.

This, he believed, would be the only way to attract sponsors and make a profit before his patent expired.

So he convinced himself his invention was sound, he decided it was now or never, and he took the decisive step.

So much for the story of the unlucky Franz Reichelt.

At least people know his name 100 years after his death.

But if that’s not the kind of success you aspire to, then perhaps you can take Reichelt’s story as the illustration of the power of urgency. Which, incidentally, might just be the most powerful appeal in any kind of persuasion.

I don’t have any urgency in the form of a deadline for you today, but I will have one soon. In the meantime, if you want to talk about having me write sales copy for you, just send me an email and we can talk about more mundane, but cheerier things, such as growing your business.

You’re okay, I’m about to stew in Old Bay

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I got myself in a bit of a pickle today.

That’s because yesterday, I wrote about smart and effective ways that marketers can use reciprocity to get their prospects’ trust.

I didn’t spell out what those ways were, so I invited people to write in if they wanted to know what I had in mind.

And a few people did exactly that.

Only one problem.

While I had vague ideas of effective reciprocity that I’ve seen in marketing, I hadn’t really thought deeply about this issue.

And I certainly didn’t have a list of such strategies prepared and ready to share.

This was weighing on me earlier today.

I was starting to get more nervous than a crab next to a pot of boiling water and a can of Old Bay Seasoning.

So to take my mind off this troubling situation, I put on a lesson from a course by negotiation expert Jim Camp.

This lesson talked about one of the pillars of Jim Camp’s negotiation philosophy:

The idea that everybody wants to “be okay.”

This means feeling comfortable.

And the main way we humans do this is by being a little more okay than the other person.

So if you want to make people feel okay, you can do so by being “unokay” — by revealing your mistakes, uncertainties, or foibles.

Once you trust your adversaries — or prospects — in this way, they will begin to let their guard down…

Start to trust you a little more in turn…

And look for ways to help you out.

This is powerful stuff. And in my experience, it works very well.

Unfortunately, it’s also something I have to constantly remind myself of.

Because my first instinct is to try to impress everyone with my smarts, my preparedness, or my skills.

Anyways, perhaps you can see where I’m going with this. And maybe you will get some use out of it.

For now, if you want to get some copy written, and you’re not too bothered by my occasional unpreparedness, then write me an email and we can talk.

How to write for political causes you don’t believe in

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A soul-searching question popped up on Reddit a few days ago:

“Would you write copy for a political cause you don’t believe in?”

To which I replied — I already have.

And I enjoyed it.

The story is that back in 2015, when the election was ramping up, I was hired to write some fundraising copy for an organization backing Bernie Sanders.

That went well, and so I got hired for a second job, writing fundraising copy for organization backing Trump.

And then Hillary.

And even Lyin’ Ted Cruz.

Altogether, I wrote about two dozen landing pages tying into current news, prophesying how the country is going to hell if the other guy gets elected, and soliciting donations.

Now, as you can imagine, I cannot align politically with both Bernie and Donnie, both Hillary and Ted.

In fact, I don’t really align with any of them.

And maybe that’s why it wasn’t any kind of issue for me to treat this as a simple sales copywriting job. After all, I often have to promote products that I’m not the target market for. It’s not hard to do, as long as you do a lot of research about the target market, and you figure out what moves them.

However, in the future, I would NOT write for the same political organizations that hired me back in 2015 and 2016. But that’s another topic for another time.

On the other hand, if I did get a direct call from Trump Tower — or from the deep woods of Vermont — offering me a retainer to write fundraising copy for the next election…

Well, I’d consider it.

Until that call comes, I’ll keep working on more traditional sales copy. Such as sales emails, promoting nutritional supplements and online health courses.

And if you want to read some of the lessons I’ve learned by working on such capitalist endeavors, you can find them in the following:

https://bejakovic.com/profitable-health-emails/

Man brutally accuses woman of wearing 1980’s outfit

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One time, I was walking down the street when I saw a pretty girl.

I ran up to her, and I said, “Hello. I wanted to tell you that you look very nice.”

The girl looked at me coldly and said, “Thank you.” She seemed suspicious and ready to move on right away.

So what to do? How to keep the conversation going for a bit? Should I ask her where’s she’s from? Or what she does for a living? Or what her plans are for the rest of the day?

Nope.

I think all those things would have made the girl more defensive still, and would have sent her packing as soon as she gave me a curt answer.

So instead, I took a different tack and I said:

“I’ll tell you what I noticed about you. I thought you looked very elegant on top” — here I gestured with my open hand from the girl’s head down across her body — “like you work in a fancy law office. But there’s one thing that doesn’t seem to match.”

The girl’s eyes opened wide at this point. I continued:

“It’s these big white sneakers you’re wearing. They give you a 1980’s, Melanie Griffith, Working Girl kind of look.”

The girl started laughing — and she started to talk. No, it’s not a 1980’s look. She has an extra pair of flats in her bag, just it’s so cold outside so she changed into sneakers. And it’s not a law office where she works, but a graphic design studio.

Now that’s something I can work with. But why do I bring this story up?

Well, for the past 4 days, I’ve been talking about alternatives to asking crappy, yes-seeking questions. One of these alternatives was to ask open-ended questions, in the style of negotiation expert Jim Camp.

The thing is, there are situations where the other side is so cold that asking them any kind of question doesn’t work. It doesn’t get you any kind of useful information. It doesn’t get them engaged. And very likely, it kills the interaction.

So what’s the alternative?

Well, it’s to take the advice of pick up artists such as Wayne Elise AKA Juggler — and do what I did in the story above. Simply call out what you see. In other words, make assumptions and verbalize them.

The magical thing is, you don’t need to be right.

Of course, if you’re on a sales call rather than talking to a girl on the street, you don’t want to seem frivolous. But even if you make an assumption that turns out to be incorrect, odds are good that your adversary will jump in to correct you — which is a big step forward, because now you have something to work with.

Anyways, this is the fourth and final alternative I have to asking yes-seeking questions. Tomorrow I’ll be back to more traditional copywriting and marketing topics.

For now, if you want my thoughts on how to apply assumptions to email marketing, specifically for the health space, check out my upcoming book:

https://bejakovic.com/profitable-health-emails/

Overweight passenger forces flight attendants to wipe his butt

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This one comes from Monday’s New York Post:

“An overweight passenger aboard a Taiwanese airliner forced flight attendants to remove his pants so he could use the toilet — then wipe his butt as he moaned in pleasure, according to reports.”

Yes, it really happened. The question is how.

How exactly does one grown human being force another human being to wipe his butt?

After all, there are frequently plain-clothes police or air marshals on board planes to deal with rowdy passengers. And even if not, a team of flight attendants can subdue a single passenger, even an overweight one.

The fact is, this passenger didn’t use force to get his butt wiped. The only option that’s left then is a kind of nuclear persuasion.

Here’s how it apparently went down:

The man asked for assistance using the lavatory.

The flight attendants refused.

The man then dropped his pants and threatened to relieve himself on the floor.

That seemed to soften up the flight attendants a little, and the man was helped into the lavatory. One thing led to another, and a couple of latex gloves later, the man was moaning in pleasure as a female flight attendant wiped his butt for him.

Now this is a pretty gruesome and shocking story. I’m retelling it because I’m hoping it will make the following point stick in your mind.

It’s again something from top negotiation coach Jim Camp (I’ve written about him often), and it’s in continuation of the “don’t look for a YES” emails I’ve written over the past few days.

You see, Camp’s big thing was trying to get people to tell him NO. In fact, he even wrote a couple of books on the subject, one of them being, “Start with NO.”

According to Camp, it’s only when people say “no” that they make a real decision. A “yes” doesn’t mean much, and “maybe” is even worse.

So what does this have to do with the above story?

Well, there’s a powerful vision created when a 440-pound passenger drops his pants on a plane and effectively says, “Do you want me to take a shit right here?”

It’s possible that some people would say “maybe” or “yes” to this. The flight attendants in question apparently didn’t, and their saying NO allowed the man to get what he wanted.

Can this same approach work for you?

That’s going to depend on the question you’re asking. And who you’re talking to.

For example, if I ask you if you need help with your sales emails, how might you respond?

You might tell me NO. And I’d be happy to hear it, because I’d know you’re not interested in my offer, so I should focus my energy elsewhere.

​You might tell me MAYBE, in which case I wouldn’t pursue the conversation any further.

However, you might also say YES. Which, as Camp would tell you, is far from meaning you will like my upcoming book on email marketing for the health space. But it does mean you might be interested in getting notified when it comes out. That’s because if you sign up now, you can get your copy for free.

If that’s what you want to do, here’s where to go:

https://bejakovic.com/profitable-health-emails/

Cross-dressing for negotiation success

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“No, I wear men’s suits. I got this out of a bin.”
— Michael Scott, Dunder Mifflin Inc.

Here’s an inadvertent but brilliant negotiation lesson from the TV show The Office:

Michael Scott, the regional manager, is about to have a salary negotiation with one of his employees, Darryl. Michael is dreading the negotiation, and he’s preparing with some awful negotiation tactics he got from Wikipedia. But when the actual negotiation starts, it all falls apart quickly.

Darryl states his demands.

Michael lamely tries to refuse, and then:

Darryl notices that Michael is wearing “lady clothes.”

Could it really be that Michael is dressed in a Hillary-like women’s pant suit?

Let’s see.

The buttons are on the wrong side.

There are no pockets on the pants.

And the label inside the jacket reveals it’s made by the MISSterious label.

The thing is, though unintentional, this is straight out of the book of expert negotiation coach Jim Camp.

One of Camp’s tenets was:

In a negotiation, only one person can feel unokay, and that person is you.

In other words, contrary to conventional wisdom, you don’t want to dominate or lord over the other person when you negotiate. Not if you want a negotiation outcome that sticks. Instead, you want to make the other person feel okay — with themselves, and with the interaction.

One way to do this is to be unokay yourself.

For example, by accidentally dropping your papers all over the floor.

Or forgetting your briefcase at home and asking for a pen and paper.

Or, as Michael did, by inadvertently dressing in a women’s pant suit.

Does it work?

Camp used to swear by it. And by the end of the The Office episode, Michael winds up getting a raise for both himself and Darryl. As he says, “win-win-win.”

Personally, I haven’t tried these unokay gambits myself. But the underlying message — make the other person feel okay — is something I regularly use when talking to potential Upwork clients, and it’s served me well.

If you want to know more about my Upwork strategy, including how I got to be a top-rated sales copywriter on the site and how I get paid $150/hr, then sign up below. I’m currently putting together a book about my Upwork experience,  and if you sign up, I’ll let you know when the book is out. Here’s the link:

https://bejakovic.com/upwork-book-notification-list/

How to use satanism to sell your product

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A couple of weeks ago, a festive satanic statue was placed inside the Illinois statehouse.

It’s the holiday season, after all, and all religious organizations that wanted to could be represented.

Predictably, this led to outrage by conservative groups.

Shocked coverage on news outlets across the world.

And a jump in applications to join the Temple of Satan, the body behind the statue.

So what is it that these satanists are promoting? What evil, filthy, depraved trick are they hoping to play on the rest of the world?

Well, the statue itself has the inscription, “Knowledge is the greatest gift,” and it shows a hand, holding an apple, with a snake coiled around it.

And here are some tenets of the satanist faith, taken from their website (I’m cherrypicking):

– Compassion and empathy towards all creatures in accordance with reason

– Beliefs should conform to our best scientific understanding of the world

– The freedoms of others should be respected

It seems these satanists want compassion, reason, empathy, a solid scientific education, and respect for others.

In other words, the Temple of Satan sounds like it’s a cross between the Public Library Association and Amnesty International.

Pretty, pretty boring.

Well intentioned, yes.

But not inspiring or viral at all.

And yet, here we are, reading and talking about them, all because it’s under the satanist umbrella.

Which, of course, is a very good lesson to learn. It’s something that expert copywriter and direct marketer, Joe Sugarman, who made millions selling tech gadgets and blue-blocking sunglasses, called “concept selling.”

Concepts sell better than products.

The Temple of Satan gets attention and new applications to join.

Compassion and empathy — not so much.

So if you’re selling a good, solid, healthy product or service, then it might be time to think of a concept like “satanism” to sell more of it.

Of course, it doesn’t have to be satanism itself. But with a bit of work, you too can come up with a dramatic, attention-grabbing concept, without offending too many religious groups in the process.

If you want a few case studies of how I’ve done this for my own products and for clients, sign up below, and get a free copy of my ebook on email marketing for the health space (ETA February 2019):

https://bejakovic.com/profitable-health-emails/

How to properly toot your own horn on Upwork

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A while back, I was lurking in the CopyHour Facebook group when a post caught my eye.

By the way, CopyHour is a course offered by Derek Johansen.

It’s a structured take on Gary Halbert’s idea of neural imprinting — basically, copying out successful sales letters by hand each day.

Anyways, the post in the CopyHour group was by a guy going through the course, and trying to get started on Upwork as a sales copywriter.

He was asking for feedback on his profile overview statement. That’s the description about yourself you put on Upwork to tell potential clients about yourself. The trouble is, copywriters, especially new copywriters, mistake this for an opportunity to display their copywriting skills.

That’s exactly what this guy did.

He wrote a long, conversational post.

He tried to make the skeleton dance (“I’m new and inexperienced but that means I’ll work extra hard”).

And he even used a “secret” lead.

In my opinion, this is not the right way to toot your own horn as a sales copywriter on Upwork. So I responded to this guy with my thoughts, which might be relevant to you as well if you’re starting on Upwork:

1. Don’t be clever. There are good clients on Upwork but they are outnumbered by people who need miracles for under $50. To me it seems your description would appeal more to the second group than to the first.

2. Don’t apologize for starting out. The majority of people offering services on Upwork are incompetent to begin with — odds are, you’re already better. Instead, tell potential clients in detail what you will do for them, and give them reasons to believe you will deliver (beyond just trying hard).

You see, Upwork is basically a B2B platform.

People who are searching for freelancers on there already have a pretty good idea what they need. They just want to make sure you’re it. And that’s why fancy copywriting tricks that are designed to suck in prospects from cold traffic will only get in your way.

Instead, I think it’s much better to be direct with your Upwork self-description.

Yes, there are some tricks to making your description stand out, and making it more convincing. Though it’s more about putting on your marketing hat, rather than your copywriting hat.

Anyways, if you want to find out what these tricks are, and how I used them to write my own Upwork profile, you’ll be able to read about it in my upcoming book on the business of Upwork freelancing.

I’m planning to finish this book by the end of the month.

And if you want me to notify you when it’s out, simply sign up below:

https://bejakovic.com/upwork-book-notification-list/

How to influence the President of the United States to take action

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President Ronald Reagan put his index cards down and looked around the room.

“Has anybody else seen this movie?” he asked.

His National Security advisors shuffled uncomfortably in their seats. Nobody else had seen WarGames, the Matthew Broderick movie that was weighing on Reagan’s mind. So the president described the plot:

A teenage hacker randomly dials numbers using his 1980s computer modem.

He gains access to a military supercomputer.

He starts playing a game with it, not realizing that the computer is connected to the entire nuclear arsenal of the United States.

And he comes within a thumbtack of initiating World War III.

“Could something like this really happen?” Reagan was asking.

Nobody knew.

So General John W. Vessey Jr., the chairman of the Joint Chiefs of Staff, said he would look into it.

One week later, the general returned with the report. “Mr. president,” he said, “the problem is much worse than you think.”

Long story short, Reagan set a process in motion that culminated with the Computer Fraud and Abuse Act 3 years later. This is still the main piece of legislation on the sensitive topic of hacking.

But here’s the thing.

How did General Vessey come up with that report within just one week?

Well, it’s because a group of scientists working within the government were already concerned about the very same issue. Analyses had been done. Papers had been written. And the outcome of all this well-researched and deliberate data was:

Nothing.

Crickets.

Instead, it took a Hollywood movie, which Reagan watched for entertainment, to get anybody to act.

That’s the power of a story.

It’s become a cliche to say that our brains are wired for stories.

But that’s because it really appears to be true.

Nothing seems to convince, entertain, and move us quite like a story.

Nothing even comes close.

Anyways, if you want more on the topic of stories (and weight loss supplements), take a look at for my upcoming book.

It will talk about stories, and how to use them in your emails to sell health products.

The book is free if you sign up to get a copy now.

Here’s the link with more info:

https://bejakovic.com/profitable-health-emails/