Insight Marketing

How copywriters can avoid ham-handed segues that get them eaten alive

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Here’s one of the greatest (and for copywriters, most instructive) scenes in Hollywood history:

“Now then, tell me,” says the doctor behind the glass. “What did Miggs say to you? Multiple Miggs in the next cell. He hissed at you. What did he say?”

The young FBI agent on the other side of the glass adjusts a bit in her chair. “He said, ‘I can smell your cunt.'”

“I see,” the doctor says with a slow blink. “I myself cannot.”

That’s from the first meeting of Dr. Hannibal “The Cannibal” Lecter and FBI agent Clarice Starling, in The Silence of the Lambs.

Hannibal Lecter is a genius psychiatrist who happens to be a serial killer. ​​

Clarice is a young FBI trainee. She’s been sent to get Lecter’s help on a case of serial murders.

In those first few moments of the meeting, Clarice does lots of things right:

She makes a damaging admission (“I’m a student”). She flatters Lecter (“Maybe you can decide whether I’m qualified to learn from you”). She makes the embarrassing admission about Miggs. And she shows interest in the drawings of Florence on the walls of Lecter’s cell.

“All that detail just from memory, sir?” she asks.

“Memory, Agent Starling, is all I have instead of a view.”

So far, so good. And then comes the rupture:

“Well,” says Clarice with a nervous smile, “perhaps you’d care to lend us your view on this questionnaire, sir.”

Lecter tilts his head and smiles. Like he’s talking to a 3-year-old girl who just fell and scraped her knees.

“Oh no no no no no,” he says. “You were doing fine. You had been courteous and receptive to courtesy. You had established trust with the embarrassing truth about Miggs. And now this ham-handed segue into your questionnaire. Ts-ts-ts… it won’t do.”

And that’s exactly what can happen to you, and what will happen, unless you take care.

Because your prospect reads your value-laden content or watches your entertaining video. And then comes the pitch.

“Oh no no no no no,” your prospect says with a sympathetic tilt of the head. “It won’t do.”

If you don’t believe that that’s how it is, then let me make a damaging admission of my own.

A while back, an A-list copywriter sent out an email.

I’d been on his list for years, but he never ever emailed anything.

And here he was, writing, and with an interesting personal story. He got me sucked in.

And then, with a ham-handed segue, he switched to an offer for a course he was selling.

I’ll tell you this. I wasn’t as cool and courteous as Hannibal above. I might have cursed at my laptop. And that’s even though I make my living doing the same thing as this guy… and though I should be immune to being pitched.

So my point for you is this:

Indirect selling works. But you have to be better than Clarice was in that opening scene.

Your indirect lead is not just about building a bit of relationship, good will, and rapport.

In the indirect-selling bait, before you get to the switch, you have to do something critically important.

What exactly?

You can find out about that inside my Most Valuable Email training. Because the above email is an email that uses my Most Valuable Email trick.

If you want an explanation of how and where this email uses the Most Valuable Email trick, you can find that in the Most Valuable Email Swipes, which is something I give you along with the core training of the course. Look up #10 in that swipe file, and you will see the trick in action. Plus as a benefit, you will learn how to avoid ham-handed segues that get you eaten alive.

To get it now:

https://bejakovic.com/mve/

How to diffuse a witch hunt and nothing else

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Do you want an ultra-powerful persuasion tool?

Well, you’ve already got it. But you might not be using it to the full. Let me show you why, with an example from The Crucible.

The Crucible is a play about the Salem witch trials. A bunch of girls in Salem turn hysterical and start accusing people around town of being witches.

The local reverend, Samuel Parris, is all for the witch hunt.

John Proctor, a farmer and humanist, is all against it.

Proctor knows the girls are lying. He’s even got one of them to confess in private. And now he’s trying to reason with Parris. How could the best people in town, who have been respected and trusted their whole lives, suddenly be in league with the devil? But the Reverend cuts Proctor off:

PARRIS: Do you read the Gospel, Mr. Proctor?

PROCTOR: I read the Gospel.

PARRIS: I think not, or you should surely know that Cain were an upright man, and yet he did kill Abel.

When I read this line, I thought Proctor’s goose was gandered. How do you respond to that? For one thing, it sounds like solid logic. For another, arguing against it means you’re arguing against the Bible. And not respecting the Bible is a sure sign of being a witch… along with weighing the same as a duck.

But then in the very next line, I was shocked and awed. Because Proctor does respond, and in a way that gets him out of the mess he was in.

PROCTOR: Aye, God tells us that. But who tells us Rebecca Nurse murdered seven babies by sending out her spirit on them? It is the children only, and this one will swear she lied to you.

I thought this was brilliant. In fact, I thought I had hit upon something like the reverse philosopher’s stone. A way to turn gold back into lead. A way to diffuse analogies in general.

My greed glands started working. I could use the Proctor technique both to dismiss other persuader’s analogies… and to make my own persuasion stronger. I’d be rich!

Aye, but no. I tried to generalize what Proctor did above. And after thinking about it a lot, the best I came up with is, “Look close at the analogy and figure out where it breaks down.”

Bah. That’s about as useful as telling a kid to lick faster because the ice cream in his hand is melting. It’s too little, too late.

Because most of us aren’t as quick on our feet as John Proctor. And if you try to engage your System 2 brain in diffusing an analogy, well, good luck. The analogy is already in your head, and it’s done its work.

At least that’s my claim. An analogy is an ultra-powerful persuasion tool that’s almost impossible to resist when used right. It lights up your prospect’s brain from the inside. And it’s above critical judgment.

Perhaps you don’t agree with me. Fine.

So look at what Proctor did above. And figure out how you could do the same in general. And then take your new system… and let me know how well it diffuses the following related idea:

“Most people are like automobiles. They can be pushed or pulled along, or they can be moved to action by starting their own motive power within.”

Have I got your own motive power going? Then steer your automobile towards my email newsletter, because I have many more powerful persuasion ideas to share there.

The copywriting knack that so many lack

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“Thousands of sales have been lost, millions of dollars worth of business have failed to materialize, solely because so few letter-writers have that knack of visualizing a proposition — of painting it in words so the reader can see it as they see it.”
— Robert Collier, The Robert Collier Letter Book

This entire week, I’ve been promoting my “Win Your First Copywriting Job” workshop, which kicks off tomorrow. This is the last email I will send to promote it before I close the cart down tomorrow at 6pm CET.

So rather than letting a single possible sale fly out the window like a loose dollar bill in a gust of wind, let me paint a few pictures in your mind:

First, the picture of you nodding with understanding as I explain how I regularly won 4- and 5-figure copywriting jobs… with a 3-sentence application… and a few targeted samples of my work.

Then the picture of you sitting at your laptop… crafting your own targeted samples… having a lightbulb moment… and working it into your copy.

Then me looking over your shoulder in virtual space, and saying, “I like this part a lot, and here’s how to make this part even better.”

Then you nervously clicking “Send” to email your application and samples to this amazing-sounding copywriting opportunity, which seems out of reach, but you never know…

And finally, your heart beating as you read a reply that says, “Hey thanks for applying to my job. I loved the samples you sent in. It seems like you could be the perfect fit. Do you have time to get on a call tomorrow to talk in more detail?”

That is, imagine all of this IF you choose to take me up on my workshop offer.

Or of course, you can choose to do nothing at all.

In that case, the word paintings will be different.

So imagine walking the streets alone, trying to keep warm while cold wind blows inside your jacket to your ribs and then it starts to rain… scrounging around for loose change in your pockets so you can maybe collect enough for a single coffee… and wondering to yourself, “Had I only taken up John’s workshop offer that one Friday, would I have a well-paying copywriting job right now, instead of being cold, lonely, and without the change for a coffee?”

Ok, maybe that’s a little melodramatic. But dollars are at stake for me… and a momentous life-changing proposition is at stake for you.

So if you want warmth and a jumpstart to your copywriting success… rather than loneliness and cold, empty streets… then have the knack of acting in time, before this offer disappears out the window:

https://bejakovic.com/win-your-first-copywriting-job/

Free business idea: 9 Chambers of Pain

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Here’s a free business idea for you to run with, if you so choose:

Just a little over a week ago, a new study was published by scientists at the University of Pittsburgh.

They studied over 21,000 patients who came for treatment at pain management clinics around Pittsburgh.

The scientists measured these poor people… probed them… interrogated them… and then fed all this data into a large tube-based computer.

And then they waited.

36 days later, the computer printed out a result:

There are exactly 9 types of chronic pain.

Such as group F (lower back pain radiating below the knee)… and group D (upper and lower back pain).

Each group varied in the location of pain… the severity of pain… as well as in the severity of other problems that went with the pain, like depression and anxiety.

So here’s my business idea for you:

You create a quiz. “Which unique type explains your chronic pain?”

People go through the quiz. You categorize them into one of 9 groups, based on their physical and emotional symptoms. For extra points, you can give it a Wu Tang flavor, and call it the 9 Chambers of Pain.

And then what?

Then you sell them something that helps them. It can be your own offer or an affiliate offer. For example:

Any kind of anti-inflammation supplement…

Or a course on meditation techniques…

Or a visit to a chiropractic clinic or some kind of other physical restructuring.

And here’s the incredible thing:

You can sell the same thing to all 9 groups. Of course, you say something like,

“Based on your unique scientifically-proven pain type… we recommend a free + shipping bottle of our doctor-formulated turmeric dust.”

As I’ve written before, this quiz => same offer funnel works like magic.

Because people like to feel unique… because they want a new understanding of their chronic problem… and because they aren’t very skeptical or critical when they get this new understanding.

Which is why RealDose Nutrition, the first big-name direct response company I ever worked with, built an 8-figure business in record time on the back of exactly the model I’ve just described to you.

And now, if you like, you can start doing the same. You already have the entire marketing concept. All you need is to decide which helpful product you want to sell… and to be quick, so other people don’t swipe this idea from right in front of your nose.

To end:

If you’d like more Wu Tang-flavored business idea, you best protect ya neck and sign up to my email newsletter here.

Harmful coping behaviors for smart people

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Bear with me for just a moment while I try to write a bit of empathy copy. In fact, bear with me for just four personal and probing questions:

1. Do you often cover up what you really think and feel, and instead hde behind the ideas of people who are your superiors, or who have more authority than you do?

2. Do you regularly put in extra work on projects you care about, fiddling and futzing forever because you’re afraid to have a single mistake present when the work is delivered or made public?

3. Do you sometimes rely on charm and social sensitivity, listening with attention to important people… or feigning interest in their ideas and their lives… so you can win their approval?

(… and when that approval comes, do you find that it’s hollow? Either because you used charm and guile, rather than relying on your true self… or because people who are really worth a damn don’t have to seek others’ approval to begin with?)

And one final question:

4. Do you have some negative beliefs about the high cost of success? And do you find that that high cost of success is ultimately ok… because you yourself are NOT successful, not really, even in spite of what others might think of you?

If you answered yes to one of these questions… and in particular, if you answered yes to more than one of these questions… then I would like to offer you a diagnosis:

Imposter syndrome.

Because the four questions above describe coping behaviors I dug up in the original science paper that described imposter syndrome. Clance and Imes, 1978.

And here’s something else I got from that paper:

People who come down with a bad case of imposter syndrome tend to fall into two groups:

Group A, the sensitive group. These are people who had a sibling that the parents praised for being smart… while they themselves were praised for being sensitive or socially adept.

Group B, the smart group. People in this group heard from their parents that they can achieve anything they want in life… and that they can achieve it with ease and without effort.

“All right,” I hear you saying, “so what’s with the psychology lesson?””

For one, it’s because Google says there’s been explosion in interest in imposter syndrome. Almost exponential since 2000.

Which makes it possible that you suffer from imposter syndrome yourself. And maybe by reading what I’ve just written, you can understand what’s really going on in your head and in your life.

But this is also a newsletter abut cold-blooded persuasion and marketing. So let me tie it up:

It’s powerful to have your prospects believe that bad things in their life are not their fault. That’s why most every sales letter these days jams that phrase somewhere around the middle. “I’m here to tell you… it’s not your fault.”

But as marketer Rich Schefren says, that’s weak on its best day.

Because if the prospect is not to blame, then who is? Most marketers have no answer to that, or they have an unconvincing answer only.

But I just gave you one option, which is other people in your prospect’s environment or past. Parents, for example. But you probably knew that already.

So I gave you another option, too. I won’t spell it out, but you can find it in this post. And with almost no effort. Because I know you’re smart like that.

And whether you smart or merely very sensitive, I think the cure for imposter syndrome is simple. I reveal it in the pages of my email newsletter. You can sign up for it here.

Fake stories in copy

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A man sat down at a classy restaurant. It looked great.

There was a plant next to his table. A big ficus.

“I’ve got one of these at home,” the man said. He passed his fingers over the leaves and—

He realized they were plastic.

The plant looked real, but it was fake. In fact, on closer examination, the man realized the plant looked fake also. There were things that gave it away.

Suddenly, the man found himself questioning the whole restaurant, even before he had a chance to order.

Speaking of ordering, I got a couple questions recently. They were on the topic of, “What do you think of using fake stories in your copy?”

One question had to do with the claim that fake stories are illegal to use.

I don’t know about that. I’m not a lawyer. But I doubt it’s illegal. At most, I think you might have to add some kind of disclaimer, like they do at the bottom of TV commercials. “These are paid fitness models, and they have never used the Ab Rocket and would in fact never use the Ab Rocket.”

So I don’t have a problem with fake stories from a legal standpoint. But I have a problem with them just because they sound fake and made up. Because people will spot a fake story, just like they will spot a fake plant. And then they will doubt everything that follows.

“But what about parables and fairy tales?” That was the second question I got on this topic.

That’s something completely different, I think. Parables are powerful. Pop culture illustrations are great also, even if they come from a comic book or superhero movie. Fairy tales work too, whether you made them up or somebody else did.

The key is the subtext.

A fake plant in a restaurant signals tackiness and makes you doubt the quality of the food.

A fake plant as part of theatrical scenery, during an engrossing play that leaves you with some sort of lingering moral… that’s a welcome aid to imagination, understanding, and maybe, to being persuaded.

Now if you feel persuaded by this fairy tale:

You might like to read some other stuff I write. In that case, you can sign up for my email newsletter.

Understanding really influential writing

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Let me warn you ahead of time that today’s post is vague and speculative. I’m sharing it because I think the core idea could be very valuable, and maybe you will agree.

​​But if you are looking for a quick tip to improve your conversion rates, you won’t find that in today’s post, so maybe it makes sense to stop reading now.

And now that you’ve been warned, let me jump to the big question:

What’s up with consciousness? It seems to be a trendy question these days. And since I am a trendy person, I clambered onto this bandwagon.

So I just finished reading a book about one theory of how consciousness arises, called The Feeling of Life Itself. The book was written by Christof Koch, formerly a professor at Caltech and now chief scientist at the Allen Institute for Brain Science.

At the heart of Koch’s book are two diagrams. Each diagram shows a network of logic gates, the kind of stuff computers, or human brains, are built of in the abstract.

One diagram shows a network with three gates. The other diagram shows a much bigger network, with 66 gates.

And here’s something non-obvious:

The 3-gate network and the much bigger 66-gate network actually do the same computation. In other words, start with the same inputs, run the thing for a while, and you will end up with the same outputs with these two very different-seeming networks.

How is this possible? Well, the 3-gate network is richly interconnected, with each gate doing double and triple duty. On the other hand, the big 66-gate network is much more linear, with each gate serving just one tiny role.

Rich interconnectivity is why the 3-gate network can punch above its weight, computation-wise.

And it just so happens — so says Christof Koch — it’s also why the tiny 3-node network has some small bit of consciousness… while the much bigger 66-node network has none.

In other words, Koch’s claim is that consciousness is the same as how tightly integrated a network is, and how many distinct roles its elements serve.

​​That’s why certain parts of the human brain give rise to consciousness… while a computer, no matter how fast or smart it gets, will never be conscious.

I can’t judge Koch’s argument one way or another. But I feel there’s something there, because his idea stimulated an analogous idea in my own mind. I think something similar happens in writing and communicating ideas.

Let me show you. Here’s the intro to the 1994 reprint of Marshall McLuhan’s Understanding Media:

“Thirty years ago this past summer Herbert Marshall McLuhan published Understanding Media: The Extensions of Man, and within a matter of months the book acquired the standing of Holy Scripture and made of its author the foremost oracle of the age. Sel­dom in living memory had so obscure a scholar descended so abruptly from so re­mote a garret into the center ring of the celebrity circus, but McLuhan accepted the transformation as if it were nothing out of the ordinary, nothing more than the inevi­table and unsurprising proof of the hypoth­esis that he had found in the library at the University of Toronto.”

How did McLuhan go from obscure scholar to oracle in a matter of months? From the same intro:

“Despite its title, the book was never easy to understand. By turns brilliant and opaque, McLuhan’s thought meets the specifications of the epistemology that he ascribes to the electronic media – non­ lineal, repetitive, discontinuous, intuitive, proceeding by analogy instead of sequential argument.”

So that’s the idea I wanted to share with you.

A textbook and a book of the Bible both convey information. Possibly even the same information.

But a textbook creates no experience, no consciousness in the reader’s brain. A textbook might be useful. But it’s too linear, and that’s why it’s forgettable, and it inspires nothing.

On the other hand, take writing like the Bible or McLuhan’s Understanding Media.

​​These are non-linear, self-referential works, where each passage is doing double and triple duty. ​The more integrated the writing, the more it creates an experience of consciousness in the reader’s brain.

That’s why these books are remembered, absorbed, and acted upon. That’s why they can transform somebody from obscure to celebrity. And it just so happens, that’s why they punch above their weight, influence-wise.

Obvious one-time product placement inside

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“Mona, I am drinking my milk right now.”

He pours out a full glass of milk with an ice cube in it. He tops it off with vodka from a Smirnoff bottle. And he drinks it down.

I saw this scene from Mad Men once, probably 15 years ago.

I thought it was great. It still sticks in my mind. But I never did buy a bottle of Smirnoff. And if I were to ever buy vodka, Smirnoff wouldn’t be my first choice.

So product placements — do they work?

Professors in business schools trip over each other to answer this question.

They take real TV shows. They splice in different kinds of product placements. They show them to students. And then they ask, “By the way… what do you happen to think of Smirnoff?”

As a result, these marketing professors come up with conclusions like:

1. If a product placement is subtle, then repeated exposure actually improves attitude towards a brand.

2. If a product placement is obvious, then repeated exposure hurts attitude towards a brand.

Interesting, right? Except you can’t really tell what it means in the real world.

After all, like my Smirnoff story from above shows, a product placement can “work” great. And yet still no sale.

But here’s a surprising bit from the same research, which might be more useful. These marketing professors also asked students, “Oh, and even more by the way… what did you think of the show?”

Same show of course, just different types of product placements spliced in. Result:

1. People liked the TV show the most if it had a SINGLE OBVIOUS product placement…

2. Next came the show with MULTIPLE SUBTLE product placements…

3. Next, the show with a SINGLE SUBTLE product placement…

4. And finally, far down in last place, MULTIPLE OBVIOUS product placements. People really didn’t like the show in this case.

Which fits my beliefs about how we all go through life.

We like buying stuff. We also like shortcuts that cut down our work of making buying decisions. But we want to feel we are in control of those decisions… even when we are not.

Whatever. I thought this might be useful to you, in case you have your own TV show, whether that’s an email newsletter, or a YouTube channel, or your own Facebook group.

It’s not clear that an occasional clear plug will be optimal for your sales. But if your biz is built on relationship first… and sales numbers only second… then the above academic result is something to consider.

And in that spirit, let me say I found out the above while doing research for my upcoming book. It’s called The Gospel of Insight Marketing. And it’s all about the most powerful way to persuade people to buy… even in markets where people are jaded, hostile, or frankly indifferent to your pitch.

The book isn’t out yet. I’m working on it now. But I won’t bring it up again, at least not obviously, until it’s ready for reading. After all, I care my relationship with you… and science says this is the way to go.

Finally:

If you’d like to find out when my Gospel book is ready for reading… sign up for my email newsletter.

Free self-assessment: Which ad won?

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Do you want a little self-assessment? If you do, take the A/B test below:

VERSION A

[Illustration: Panel containing a list of symptoms of nervous trouble]

Headline: Thousands suffer from sick nerves and don’t know it

VERSION B

[Illustration: Photograph of a nerve specialist]

Headline: Have you these symptoms of nerve exhaustion?

One of these ads was a big flop and ran only once. The other was a big success and ran over and over.

So which is which?

Think about it…

… think…

… take your time…

… all right. You ready?

The winner is B. But the right answer is less important than what you yourself thought the right answer was. Here’s what I’m thinking.

According to John Caples, who reported this A/B test in his Tested Advertising Methods, headline B won because it has the word you. On the other hand, says Caples, the losing headline is “simply a statement of fact.”

It certainly could be that. But maybe it’s the word these in the winning headline. Or maybe it’s the picture of the nerve specialist.
​
Or maybe, and this is just my guess, it’s that word thousands that killed the losing version. Because dig it:

One of the fundamental needs we all have is to feel special. That need is so powerful that sometimes, we are willing to hang on to our pain because it allows us to keep feeling special.

“Thousands might suffer from sick nerves… but that’s not my case unfortunately. My case is unique.”​​

So if you chose Version A in the self-assessment above, here’s a diagnosis:

You might be too truthful and direct with your marketing. You could benefit by protecting your prospect’s specialness a little more. At the least, don’t bluntly say, “I’ve seen your case a thousand times before. Here’s a cure.”

And if you chose Version B above, you probably have an intuitive understanding of the value of making people feel special.

​​In that case, remember there are simple and easy tactics for making people feel special. But you probably already realized this — since you’re a Type B.

Finally:

Here’s a special offer for you if you guessed A on the test above.

But you say you guessed B instead? How unusual. In that case, here’s a special offer for you also.

Split-brain persuasion

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Imagine a table in a science lab. At one end is a man dressed in jeans and a T-shirt, smiling and looking around. At the other end is a scientist in a white coat, holding a clipboard.

“I’ll ask you some yes-no questions,” the scientist says. “But don’t answer me in words. Instead I want you to point to YES or NO on this board here. And for each question, I will tell you which hand I want you to point with. Makes sense?”

The other man nods.

“Let’s start then. Right hand: are you at Caltech right now?”

The man points to YES with his right hand.

“Left hand: are you a woman?”

The man points to NO with his left hand.

“Right hand: is chocolate your favorite ice cream flavor?”

YES.

“Left hand: are you asleep right now?”

NO.

“Ok… here’s a more personal question. Right hand: do you believe in God?”

The right hand points to NO.

“Left hand: do YOU believe in God?”

The man’s left hand flies to point to YES. Because the left side of this man’s body, and the right side of his brain, are believers. But the right side of his body, and the left side of his brain, are atheists.

The crazy thing is, this experiment really happened. And so have many other related experiments.

They were all done on patients who had their corpus callosum cut. That’s the bridge between the two islands of your left and right brain hemispheres.

People with a cut corpus callosum do just fine in normal situations. But in a lab setting, you can tease out that they have two brains… two personalities… and two different consciousnesses inside their skulls and skin.

In a person with a normal corpus callosum, these two parts somehow merge. But my guess is these split-brain conflicts remain in all of us, just hidden beneath the surface.

Anyways, now that I’ve told you about the man who might be going to both heaven and hell, here’s the point of today’s email:

According to split-brain research, the right side of the brain responds to images, humor, surprise, and metaphors…

While the left side of the brain responds to facts, argument, consistency, and logic.

So you’ve got to both SHOW and TELL. Because you don’t want the two sides arguing with each other beneath the surface. It might sink your message.

And here’s another tip:

If you’ve tried and failed to persuade somebody before… even though you have a good point… then you don’t need better logic.

The left side is happy hearing the same sound logic over and over.

But you do need a surprising new presentation. It doesn’t have to be logical. It just has to be dramatic. How dramatic? Ideally, heaven-and-hell-type stuff.

Did you find this post enlightening? If you did, then use your left hand to click here and sign up for more ideas and images like what you just read.