Categorization

Have we reached “peak storytelling”?

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This week’s New Yorker features a cartoon of a puzzled couple in front of an apartment door.

​​The man is holding a bottle of wine, so the couple are probably guests coming for a party. But they are hesitating, because the welcome mat in front of the door doesn’t say “Welcome”. Instead, it says,

“Welcome?”

This cartoon connected in my mind to a “law” I found out about a few day’s ago, Betteridge’s law, which states:

“If a headline asks a yes or no question, the answer is always no.”

Ian Betteridge is a technology journalist. And his argument was, if the answer to that yes/no question were yes, the writer would definitely tell you so, right away, as a matter of shocking fact.

Instead, the writer didn’t have enough proof to support his claim. But he decided to make it anyhow, as a question, in order to say something more dramatic than he could otherwise, and to suck you into reading. Like this:

“Will AI and Transhumanism Lead to the Next Evolution of Mankind, or Doom It?”

No. And no.

Betteridge’s law is an instance of the persuasion knowledge model.

​​That’s a fancy, academic term for the fact that people become aware of manipulative advertising and media techniques. And after people become aware, they also start resisting — “Don’t even bother reading this article, because the answer is sure to be no.”

That’s how in time, people become dismissive of intriguing headlines (“clickbait”), of being told something new about themselves (r/StupidInternetQuizzes/), even of effective stories (the entire TV Tropes website).

That’s not to say that curiosity, categorization, or stories no longer work or will not work as ways to persuade or influence.

But it does say that the effort and skill required to make them work today is a bit greater than it was yesterday — and it will be a bit greater still tomorrow.

And so it is with what I’ve been calling the Most Valuable Email trick.

Like stories, categorization, or curiosity, my MVE trick is based on fundamental human psychology.

​​It will continue to work forever — just how a well-told or fascinating story continues to work today, in spite of the fact that you probably have 20 story-based daily emails sitting in your inbox right now.

The thing is, if you act today, you get bonus points for using the MVE trick.

​​The day may come when the persuasion knowledge of the market becomes aware of this trick, and maybe even takes evasive measures. But today, practically nobody is aware of the MVE trick, especially in emails. As copywriter Cindy Suzuki wrote me after going through the Most Valuable Email course:

I’m looking back at your old emails with new eyes. You know that moment people get epiphanies and the entire world looks different? I’m feeling that way about your writing now. You’ve helped me unlock something I didn’t know existed. So incredible.

In case you’d like to take advantage of this opportunity while it’s still early days:

https://bejakovic.com/mve/

Feelings of entitlement may signal copywriting potential

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Today I read a viral pop-science article that made my head spin. The article reported research from Stanford University. The research consisted of two parts.

In the first part, the scientists tested a bunch of people to see whether those people were prone to feelings of guilt.

In the second part, the scientists had those same people interact in group settings, like planning a marketing campaign.

And get this:

The scientists found that the people who tested the most guilt-prone… were also voted as being the most leader-like. That’s according to the other participants in the study.

The underlying message of this research was clear:

If you yourself get burdened with deep guilt from time to time, there might be hope for you yet. In fact, it might be a sign that you secret talents – maybe even a purpose, a mission — that you just aren’t aware of yet.

Inspiring, right? No wonder this article went viral, with billions of upvotes and trillions of comments.

Aye, but here’s the rubbety rub:

The Stanford scientists didn’t just test whether subjects were guilt-prone or not. Instead, they actually tested whether subjects were more prone to either guilt… or to shame.

Guilt? Shame?

Maybe you’re not sure what distinction there is between those two. I wasn’t sure. But the Stanford scientists have their own definitions of the two terms.

Guilt is proactive: You feel bad about something you did, and you want to make amends.

Shame is passive: You feel bad about something you did, and you want to hide and not be seen.

Aaahhh…

So it turns out this inspiring Stanford study was really a bit of clever categorization and reframing. The article I read was titled, “Feelings of Guilt May Signal Leadership Potential.” But really, it could have been more honestly titled, “Proactive Behaviors May Signal Leadership Potential.”

But whatever. This article cannot in any way help us with persuasion and influence. So let’s just drop it.

And in entirely unrelated news, let me pay off today’s subject line:

Perhaps you sometimes catch a sneaking sense of entitlement coming over you.

​​Perhaps you get angry when you cannot get what you want… or you feel you are special and should not have to accept normal constraints… or you cannot discipline yourself to complete boring or routine tasks… or you become easily frustrated… or you have trouble giving up immediate gratification to reach a long-term goal.

All those might sound like very negative behaviors and thought patterns, ones that are destined to keep you from success.

But what if I told you that feelings of entitlement might actually signal copywriting potential?

The missing thing you might not have realized is that there are two related but actually distinct states.

One is entitlement. Entitlement is thinking you are better than others, and is rooted in a sensitivity to outside stimula, to social cues and responses, as well as to your own internal states and your place in the world.

The other is arrogance. Arrogance is thinking you are better than others, but is based in dullness and a lack of sensitivity, both to outside and inner sensations.

And that’s why arrogant people cannot make for good copywriters. They are not interested enough in observing the world, in how others behave and react, in what it all means.

On the other hand, entitled people, well, their sensitivity actually predisposes them to become immensely successful as copywriters.

I won’t name names here, but when I look at some of the most successful people in the direct response industry, both now and in the past, I suspect they felt a strong, even dominant sense of entitlement. Even if they appeared to be modest, self-effacing, humble people.

All right, let’s wrap up this pop science article.

Final words:​​

In case you are trying to make it as a copywriter, and you’re wondering where to start, then here’s a resource that may help you make the most of your latent copywriting potential:

​​https://bejakovic.com/10commandments

Announcing: Membrane Theory

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Frankly, I’m a little filled with dread as I sit down to write this email. I mean, just a moment ago, I realized it was time, but I had nothing. No ideas to write about. In a last-ditch attempt to put off work, I decided to check my own inbox.

​​And whaddya know?

There was something interesting in there:

My monthly report from Google Search Console, telling me which pages on my site have gotten the most visits.

So what are my most visited pages? And how are people finding me? Here are my top 3 Google queries:

1. Dan Ferrari copywriter
2. Evaldo Albuquerque
3. Daniel Throssell

Is this fair?

​​I mean, I’ve written way more emails/posts in the categories of motivation, positioning, and insight marketing than about any of those three guys.

But as the numbers show, that doesn’t matter.

​​What does matter is a really fundamental and very valuable idea — valuable if you are ever trying to influence people and get them to change their minds. I’ve previously summed this up as:

Sell people, not ideas.

Ideas are smoke.

But people have meat to them.

It’s just something about the human brain. In any pile of random data points, we are pre-progammed to search for human actors, for faces, for names.

This is just one example of something I call “membrane theory.”

Rather than dealing with a bunch of loose stuff, people want to put a membrane around it, and deal with it as a unit.

That’s why we love clearly defined scenes and events, with a ritualized beginning and an end.

That’s why we love to get a medical diagnosis, as bad as it may be, rather than keep living with a bunch of vague, threatening, on-and-off symptoms.

That’s why we love to categorize ourselves and others. We want to stop the world from being fluid and flexible, and instead we want to see ourselves as an INTQ while the other guy is an EFBJ and so of course we cannot work well together.

But you know what?

I’m not applying my own lesson here.

Because “Membrane Theory” is a horrible-sounding and abstract idea.

So let me stop talking about that. And let me talk about myself instead.

As I finish up writing this email, I’m a lot less filled with dread than I was just 20 minutes ago.

I’m looking out my large balcony doors, to yet another sunny and hot day in Barcelona. A scooter just drove up my street. Man those things make a lot of noise.

As soon as I finish up here, I’ll get back to work on my Most Valuable Email project. I’m turning that into its own complete course, and it should be ready soon.

Also, a bit later in the month, I will convert my Copy Riddles program from being delivered by email, only a few times a month, to a standalone, web-based, evergreen course.

In the meantime, if you want to help me get the word out about 1) myself and 2) Copy Riddles, I created an optin page/too-valuable post for that.

And if you share that optin page publicly, I’ve got a little bribe for you. It might be of interest in case you are a freelancer — it can help you get clients.

For the full details on that offer, which I have membranized under the name Niche Expert Cold Emails, take a look here:

https://bejakovic.com/free-offer-niche-expert-cold-emails/

The two kinds of people

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In a recent opinion piece for the Washington Post, journalist David Goodhart explains his idea that the world is divided between “somewhere” people and “anywhere” people.

​​Anywhere people, Goodhart writes,

“tend to be educated and mobile; they value openness, autonomy and individual self-realization. They tend to have careers rather than jobs and “achieved identities” based on academic and professional success.”

By contrast, somewhere people are

“more rooted and less well-educated; they tend to value security, familiarity and group attachments (national or local). Their sense of themselves is more likely to come from the place they come from and the local ways of life they are attached to, which means that they are more likely to be discomforted by rapid social change.”

So I want you to ask yourself. How do you feel right now?

Did you mentally put yourself into one of those categories in the past moment?

​​Did you think of other people who fit one of these two categories?

​​Did you maybe have a moment of insight, as if to say, “Wow, i never thought of it that way… but this could explain a lot.”

I’ve written before about the power of creating a syndrome or a disease as a way to get people to feel a moment of insight.

The classic example — the one marketer Rich Schefren likes to use — is ADHD.

​​Maybe you’ve gone through life, distracted and flaky, starting but never finishing projects, jumping from one thing to the next. You’re dissatisfied, but you can’t put your finger on what the problem really is.

And then somebody comes and tells you there’s a syndrome — a collection of symptoms — that has a medical name. Maybe this person also points out you have a few others symptoms, once you didn’t even notice, but which can be explained by this new diagnosis.

Suddenly, you feel enlightened. You have a new handle on the problems in your life. Hope swells up inside of you. Maybe all these different bad issues can be solved, you think, and at once!

So that’s one way to create insight. A new syndrome.

An extension, which can be equally as powerful, is to create a partition. To categorize, not just one group of people, but everybody, as either A or B.

That’s what’s going on with the somewhere people or anywhere people above. In more marketingy circles, there’s Rich Schefren’s partition of the world into business owners and opportunity seekers… or Andre Chaperon’s distinction between marketers who are chefs, and those who are merely cooks.

Maybe you haven’t heard me talk about insight before, so you’re wondering what the good of all this is. I’ll explain that in full detail in an upcoming book, all about the use of insight in marketing.

​​But if you want the situation in a nut — insight is a powerful feeling, just like desire. And just like desire, it can stimulate action.

Of course, just because something feels insightful, that doesn’t make it true.

I recently wrote about how I don’t believe in that biggest and most popular partition of the world — between introverts and extroverts. I feel the same about this somewhere/anywhere partition, even more so.

My point being, partitions, syndromes, and insight are powerful techniques of influence. We are all susceptible to them.

Well, almost all of us.

One large part of the population is what I call “insight-unaware” people. These people can be manipulated at will by techniques of insight. But a small part of the population is what I call “insight-aware.” And those people…

… those people often enjoy other essays I write. If that’s you, then sign up to my email newsletter.